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CCNI Core Competencies Series

  • November 29, 2023
  • 12:00 PM - 1:30 PM

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The CCNI Core Competency Series is designed to provide the CCNI membership a greater insight into the competencies that make Christian coaching superior to all other forms of coaching. The CCNI Core Competency Series is provided by the CCNI Board.

CCNI Core Competency #7

Evokes Awareness


PresenterPamela Mertz, CPCC, PCC

This presentation will provide opportunity to explore practical ways to create awareness for your clients as a Christian Coach. We will examine some coaching models in the industry; identify creative open-ended questions; and experience a coaching demonstration as well as time to connect with other Christian Coaches on this topic.

Evoking AwarenessChristian Coaching Application

The ability for a person to change is limited in the absence of new awareness or paradigm. The famous adage by Mark Twain, “If you always do what you’ve always done, you’ll always get what you’ve always got,” reflects the limits of our human capacity to break old cycles of thinking or doing. The effectiveness of the coaching partnership is augmented by the coach’s ability to help the client reach new awareness. With new awareness comes the potential for lasting change.

In creating opportunity for new awareness, and therefore possible lasting change, the Christian coach allows space for God’s revelation of His plan and nature within the context of the coaching partnership.

As a part of integrating and interpreting sources, the coach also helps the client watch for hidden or inward thoughts that God is bringing to their awareness. Together, the Christian coach and client identify perspectives, attitudes, emotions, beliefs, values, or life actions that may be incongruent with the client’s faith or with the client’s perception of God’s direction or will.

The skill of creating awareness assumes a deeper dimension when it is coupled with seeking to know what God might be speaking into the situation and with identifying the measurement of new awareness with the “upward call of God.” (Philippians 3:13-14)

Direct communication has two roles in coaching. First, it helps to provide a clear, articulate, jargon-free communication style for the coach. Second, it provides a platform for the coach to speak directly into the client’s situation.

Direct communication is usually prefaced by something the coach heard or did not hear the client say. It may also be sparked by the voice of the Holy Spirit or even the coach’s own inner voice.

Jesus used direct communication quite effectively. However, unless Scripture specifically indicates, it is difficult to ascertain if his comments were based on human perception, the gift of spiritual discernment or revelation knowledge from God. (Matthew 11:14-16; Mark 10:39; John4:17; 14:6,)

The Christian coach may or may not experience revelatory knowledge or employ the gift of spiritual discernment but can nonetheless offer the gift of direct communication to assist the client. Direct communication is most effective when we offer our insights to the client in an inquisitive manner and come from the perspective of love, grace and truth.

There is always a risk in offering direct communication. Direct communication can interrupt the flow of discovery as we interject a new paradigm into the consciousness of the client. That said, we coach not from fear of offending the client, but we offer our insights in faith that God is directing the coaching process. We offer direct communication in terms of allowing the client to reject or accept that communication.

The art of asking a properly placed question has a rich history. However, its function as a tool to help another reach a new paradigm is seldom used in everyday conversation.

Often times, instead of announcing, teaching, or explaining, Christ purposefully used the tool of powerful questioning to create new awareness for those who followed him. He modeled the use of questions, as well as parables, to help his followers develop new insights and to grasp spiritual principles. (Mark 8:27-29) His questions helped his followers to see hidden motives and attitudes, but he also used them to draw from the follower their own answers – right, wrong or indifferent.

In addition, the CCNI credentialed coach:

1. Partners with the client in discovering how or what God might be speaking into the client’s life.

2. Helps the client explore how scripture and prayer can inform the session focus or the client’s goals.

3. Is comfortable with the client disagreeing with God, even when scripture has given a clear command or instruction on a matter being considered by the client.

4. Follows the model of Jesus in using questions, parables, stories and statements to give opportunity for the client to think creatively and explore new possibilities.

5. Recognizes and encourages new awareness from God while not relying on direct revelation as the only source of new awareness in the coaching relationship.

6. Follows the model of Jesus in using questions and statements to give opportunity for the client to think creatively and explore new possibilities.

7. Is sensitive to their own tone when asking questions related to faith. Tone should not indicate judgment or an expected “right” answer.

8. Avoids employing direct communication to direct or lead the client toward a particular belief, action or solution.

Possible questions

What are the opportunities that God is presenting in these circumstances?

What is the connection of this topic to what is God is speaking into your life?

How open are you to what God might be saying?

How does this affect your identity as a child of God?

What part of this is important to you in God’s scheme of things?

Definition of  Evoking Awareness:  Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy.

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Pamela Mertz, CPCC, CPLC, PCC is the President and Founder of BluePrint Life Coaching, LLC.

She is trained leadership life coach and is on faculty at PCCI, and on Board of CCNI. She is a certified Quality Improvement Coach for healthcare teams, a certified Strengths Finders Coach, and a certified coach/facilitator with Academy of Communications in Healthcare. One of her favorite roles is as Director of Coach Presenters at Promised Land Living, a nonprofit, international ministry of discipleship in how to live and remain in that promised abundant life in Christ.

As a Mentor Coach, Pamela enjoys supporting other coaches achieve their credentialing objectives and fortify their coaching skills.

She is a published author of the first in a God-help series, titled Truth About Church Wounds. This book is an interactive group Bible study on healing and restoration for the Church. She is working on her second “God-help” series book called “Listen IN”, which should be published in Q1 2024.

Pamela is married to Lou, is mother to three adult sons and a beautiful addition of a daughter in love. She lives in Minnesota and enjoys gardening, biking, hiking and a newfound love of pickleball!


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